Undercrank

Usability

December 5, 2006

A catastrophic error message

Now, I've seen some error dialogs in my time.  Some are informative, some are incomphrensible and some - like this gem that Sony Ericsson have put together - are just plain scary

What had actually happened (I think) was that it was busy querying my K800i when the signal dropped - I was on a train after all.  So I'd rather it have just suggested something along those lines rather than proposing that the world was about to end.

Who'd have thought that a simple "Mobile Networking Wizard" was fraught with such danger?

More of the same RSS

Christmas shopping still sucks

It's the one time of the year when I spend more than the normal amount of time on online shopping sites. And the same as every other year, it seems like major online retailers have learnt little about user's shopping...

Usability rule #231

Hey Nectar; don't ask me - repeatedly, and more than once on the same screen - for a piece of information that will only cause an error every time I send it.  Dear me....

So I started a new job at Skype...

So, I've officially been a Skype-r for 3 weeks now, and what an er, 'interesting' few weeks it's been, what with the heat, travel and illness.

The secret of the e-commerce experience

It's genius, I don't know why I didn't think of it before - set up an online shop, let people pick out their goods and then once they've handed out their credit card details and confirmed their order, proudly announce that some of the goods they've ordered are out of stock but process the order for everything else anyway.

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