Undercrank

Usability

July 20, 2006

So I started a new job at Skype...

So, I've officially been a Skype-r for 3 weeks now, and what an er, 'interesting' few weeks it's been, what with the heat, travel and illness:

Murky Tower Aleksander Nevski Cathedral Catheter
Week 1: London Week 2: Tallinn Week 3: Hospital

Do I win a prize? I think that's reasonable... I should add I didn't actually fall ill in Tallinn, but I didn't really get a whole lot done when I got there.

More of the same RSS

A catastrophic error message

Now, I've seen some error dialogs in my time.  Some are informative, some are incomphrensible and some - like this gem that Sony Ericsson have put together - are just plain scary What had actually happened (I think) was that...

Christmas shopping still sucks

It's the one time of the year when I spend more than the normal amount of time on online shopping sites. And the same as every other year, it seems like major online retailers have learnt little about user's shopping...

Usability rule #231

Hey Nectar; don't ask me - repeatedly, and more than once on the same screen - for a piece of information that will only cause an error every time I send it.  Dear me....

The secret of the e-commerce experience

It's genius, I don't know why I didn't think of it before - set up an online shop, let people pick out their goods and then once they've handed out their credit card details and confirmed their order, proudly announce that some of the goods they've ordered are out of stock but process the order for everything else anyway.

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Comments

Parag on November 12, 2006

hi there...please tell me more about your job at Skype and the technology that your working on. Also let me know wat all questions and wat kind of questions were you asked at Skype??

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